Privacy Policy

Information we collect

Information you give us

When you submit a form on this site, we collect the information you type into it. That includes your name, phone number, email address, the town your property is in, and whatever you write in the message field.

Information collected automatically

When you visit this site, we and the services we use may record:

• The pages you view and how long you stay
• The page that referred you to us
• Approximate location, derived from your IP address
• Your browser and device type
• Marketing parameters in the link you arrived through, such as UTM tags or a Google or Meta click identifier

When you submit a form, the page you were on and the campaign you arrived through are attached to your inquiry. This tells us which of our pages was useful to you. It is not used to identify you beyond the contact details you chose to give us.

How we use it

• To respond to your inquiry and schedule a visit
• To prepare a quote for your property
• To contact you about the service you asked about
• To understand which pages and campaigns help homeowners find us

Phone calls, texts, and email

When you give us your phone number on a form, you are asking us to contact you about your inquiry. We may reach you by phone call, text message, or email about that inquiry and the service you asked about.

You can stop at any time. Reply STOP to any text message to opt out of texts. Reply HELP for help. Message and data rates may apply. Message frequency varies. You can ask us to stop calling or emailing by telling us on any call or by replying to any email.

We do not sell or share your phone number with third parties for their own marketing.

Services we use

We use a small number of outside services to run this website and our business. Each has its own privacy policy.

• Google Analytics and Google Tag Manager, to understand how the site is used
• Microsoft Clarity, which records anonymized session activity so we can see where the site is confusing
• Google Business Profile, which hosts our public reviews
• GoHighLevel, which receives your form submission and stores our record of your inquiry
• [NEEDS: hosting provider name], which hosts this website

These services may set cookies or similar identifiers in your browser. You can block or delete cookies through your browser settings. The site works without them.

What we do not do

• We do not sell your personal information.
• We do not share your contact details with other contractors or lead-buying services.
• We do not send marketing on behalf of anyone else.
• We do not knowingly collect information from anyone under 13.

How long we keep it

We keep inquiry records for as long as we have an active or reasonably foreseeable relationship with you, and afterward only as long as needed for tax, legal, or warranty reasons. You may ask us to delete your record at any time.

Your choices

You can ask us to show you what we hold about you, correct it, or delete it. Write to us at the address below and tell us what you want. We will not charge you and we will not treat you differently for asking.

New Jersey residents have rights under the New Jersey Data Privacy Act. If you live in a state with its own privacy law, the rights that law gives you apply to you here as well.

Security

This site is served over an encrypted connection. Your form submission travels to our system encrypted. No method of transmission or storage is perfectly secure, and we do not claim otherwise.

Changes to this policy

If we change how we handle your information, we will update this page and the date below.

Contact us

Questions about this policy, or about the information we hold:

Switchback Landscaping
Franklinville, New Jersey
Phone: 856-452-4231
Email: [NEEDS: contact email address]

Last updated: [NEEDS: date this policy is published]